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Flo-0013FLAGscoped

Ben Smith

1847 Fillmore St NE, Minneapolis

Sales rep: BenPhone: 763-568-8937Email: smithben1983@gmail.comScoped: Apr 21, 2026, 1:53 PM

Flo's scope

Access type

Pit

Cleanout type

Total length

66 ft

Overshot / seal

Overshot / —

Pipe segments

  • 06 ft · 4 inch · cast iron
  • 666 ft · 6 inch · clay

Flags

Overshot cutback required (robot trailer — separate scheduling)White carpet in work area (crew protection required)

Liner plan

Option A — Stretch liner: Handles the 4"→6" transition in a single pull. Mild bends (22.5° at 4 ft and 60 ft) are no issue. Recommended given the size transition. Option B — Scrim transition liner: The 4" section is 6 ft and the 6" section is 60 ft. Closest standard fit is the 12/60/3 transition liner (12 ft of 4", 3 ft transition, 60 ft of 6") — the 4" section at 12 ft covers the actual 6 ft with buffer, and the 6" section matches exactly. Would work, but stretch liner is the simpler call here.

Pre-job steps

Floor Break Up (FBU): No Descaling: No Jetting: No

Heads-up

• White carpet runs through the work area and the homeowner is anxious about it — lay down full-length protective covering before staging anything. Booties on from the door. Leave the area cleaner than you found it. Do a walkthrough with the customer before you leave. • Water meter is close to the cleanout in the pit — noted as workable by sales rep, but confirm on arrival before staging drum. • Severe root intrusion from 6–60 ft (54 ft zone) — Flexshaft will clear on liner day, but crew should plan for a significant clearing session. Not a quick pass. • Laundry tie-in at 2 ft is within the remote start section (liner starts at 4 ft) — tie-in is fully open after remote start removal. No reinstatement needed, but confirm position on camera before install.

Job ticket

Job Ticket — Marvel Sewer & Drain
Date Scoped: 2025-01-31
Sales Rep: Ben

CUSTOMER
Name: Ben Smith
Address: 1847 Fillmore St NE
Phone: 763-568-8937
Email: smithben1983@gmail.com

PIPE LAYOUT
0–6 ft: 4 inch cast iron
6–66 ft: 6 inch clay
Total Length: 66 linear feet
Main Connection: Wye into 6"–9" main — verify on site

LINER PLAN
Option A — Stretch liner: Handles the 4"→6" transition in a single pull. Mild bends (22.5° at 4 ft and 60 ft) are no issue. Recommended given the size transition.
Option B — Scrim transition liner: The 4" section is 6 ft and the 6" section is 60 ft. Closest standard fit is the 12/60/3 transition liner (12 ft of 4", 3 ft transition, 60 ft of 6") — the 4" section at 12 ft covers the actual 6 ft with buffer, and the 6" section matches exactly. Would work, but stretch liner is the simpler call here.

BENDS
Count: 2
Details: 22.5° at 4 ft, 22.5° at 60 ft — both mild, no concern

PIPE CONDITIONS / DAMAGE
Belly (minor) at 20–30 ft — no standing water noted, no pre-work needed
Root intrusion (severe) at 6–60 ft — Flexshaft clears on liner day, standard prep. Large zone — crew should expect significant root clearing work across 54 ft.

WORK SCOPE
Liner Start: 4 ft from access (remote start covers 0–4 ft, including laundry tie-in at 2 ft — tie-in is fully uncovered when remote start is removed, no reinstatement needed)
Liner End: 66 ft — overshot into city main, cutback required
Patches: None
Overshot Cutback: Yes — robot trailer required, schedule separately

ACCESS
Type: Pit
Cleanout Type: Inline (pit cleanout treated as inline — standard)
Notes: Water meter is close to cleanout in pit — noted, sales rep says workable. Monitor on site.

PRE-JOB REQUIREMENTS
Floor Break Up (FBU): No
Descaling: No
Jetting: No

SITE & RISK
Parking: Street parking, trailer within 100 ft — confirmed
Dig risk: Not flagged
Challenging job: Not flagged

VIDEO LINK
https://drive.google.com/file/d/18IJs1Jj8e0Sw5rivTVsioEcoNE9WQDgI/view?usp=drivesdk

FLO ASSESSMENT
Verdict: FLAG
Flags:
• Overshot cutback required — liner runs into the city main. Robot trailer needed. Schedule cutback crew separately from liner day.
• White carpet in direct work path — customer is worried about it. Full protection protocol required before crew touches anything.
Summary: This is a solid, straightforward liner job — good access, mild bends, standard root clearing on liner day. Two things need attention before scheduling: the overshot cutback requires the robot trailer as a separate trip, and the white carpet in the basement work area needs full protection. Get those two sorted and this one runs clean.

HEADS UP — INSTALL TEAM ATTENTION
• White carpet runs through the work area and the homeowner is anxious about it — lay down full-length protective covering before staging anything. Booties on from the door. Leave the area cleaner than you found it. Do a walkthrough with the customer before you leave.
• Water meter is close to the cleanout in the pit — noted as workable by sales rep, but confirm on arrival before staging drum.
• Severe root intrusion from 6–60 ft (54 ft zone) — Flexshaft will clear on liner day, but crew should plan for a significant clearing session. Not a quick pass.
• Laundry tie-in at 2 ft is within the remote start section (liner starts at 4 ft) — tie-in is fully open after remote start removal. No reinstatement needed, but confirm position on camera before install.

ADDITIONAL NOTES
Install team: Confirm clay pipe size after the cast iron section before pulling liner. Usually 6" but occasionally 4" or 5" — quick check saves a wasted liner.

Install feedback (1)

  • Greg· Apr 21, 2026, 2:02 PMaccuracy: 4/5
    Root cleaning time consumingBad accessPermit issue

    Liner used

    Stretch

    Liner used ft

    71 ft

    Variance

    +1.1666666666666667 ft

    Hard measure

    62 ft

    Access tight — cleanout was between two walls with insufficient clearance, drum had to be set sideways. Access was tight — cleanout was close to a wall with insufficient clearance behind it, crew had to run the drum sideways.

Flo conversation (scoping)

Flo

Hi! I'm Flo. Map the pipe layout on the left and click "Scope with Flo" — or just describe the job here and I'll guide you through.

You

Here are the job details I have so far: Customer: BEn SMith Address: 1847 Fillmore St NE Phone: 76356888 Email: smithben1983@gmail.com Sales Rep: Ben Pipe Layout (access point → main connection): 0' to 6': 4 inch cast iron 6' to 66': 6 inch clay Total Length: 66 linear feet Pipe Conditions: Belly (minor — worst case) at 20-30 ft Root intrusion (severe — worst case) at 6-60 ft Bends: 22.5° at 4 ft from access 22.5° at 60 ft from access Tie-in Laterals (observed during camera): 4" tie-in at 2 ft — Laundry Proposed Scope (what was sold): Liner : 4' to 66' (62 LF) Overshot into city main — robot cutback required Main Connection: Wye Main Size: 6"-9" (approx) Access Type: Pit Access Notes: Water meter is close Site & Risk: Trailer within 100ft: Yes. Parking: Street parking Video Link: https://drive.google.com/file/d/18IJs1Jj8e0Sw5rivTVsioEcoNE9WQDgI/view?usp=drivesdk Additional Notes: Looks easy. Please assess this job and let me know if you need any additional information.

Flo

Before I dig into the pipe, the phone number looks short — I'm seeing "76356888" which is only 8 digits. 1. Can you confirm the full 10-digit number for Ben Smith?

You

1. 7635688937

Flo

Got it — phone updated. Now let me dig into the pipe. One thing jumps out before I can give you a full verdict: The access notes mention the water meter is close to the cleanout in the pit. That can affect how easily the drum and liner can be staged. 1. How close is the water meter to the cleanout — is there enough room to work around it, or is it directly in the way?

You

1. Should be fine. Just want to note it. Also basement has white carpet. Home owner is worried

Flo

Good note on the water meter — I'll include it as a heads up. White carpet with a worried homeowner — that's the kind of thing that can make or break a customer relationship. One quick follow-up: 1. Is the carpet right in the work path between the cleanout and where the crew will be staging, or is it off to the side?

You

1. Yes in the work area

Flo

That's exactly what I needed. I have everything to give you a full verdict now. --- A couple of things I want to flag clearly before the ticket: **Liner start and the laundry tie-in at 2 ft:** The proposed scope shows liner starting at 4 ft. The laundry tie-in is at 2 ft — so the remote start covers 0–4 ft, including the tie-in. When the Clog Dog cuts out the remote start after curing, that tie-in at 2 ft is fully open. No reinstatement needed. Clean outcome. **Roots (severe, 6–60 ft):** This is a big root intrusion zone. The Flexshaft will clear them on liner day — that's standard. But at severe severity across 54 feet, the crew should expect a real workout here. Worth noting for crew prep. **Overshot cutback:** Confirmed — robot trailer required, separate scheduling. ---